Published on : 27-06-2025
Youssry Essmatt
Managing Partner ​Strategy & Performance Management ​

We’ve built an entire narrative around the idea that people hate change.

  • We use it to explain slow adoption.

  • We use it to justify resistance.

  • We use it to blame failed projects.

But the truth is simpler:

People don’t hate change.
They hate being changed — without being seen, heard, or understood.

People Love Change — Because It’s in Their Nature

Just look around you:

  • People change jobs.

  • They change diets.

  • They upgrade phones.

  • They move cities.

  • They pick up new habits, drop old ones, reinvent themselves — constantly.

“If people truly hated change, Apple & Samsung would’ve shut down years ago.”

Change isn’t the issue. Being forced is.

Humans were created free.

They will change — if they understand why.
But that “why” has to touch them.
Not just logically. Emotionally. Personally.

If people didn’t feel the problem, they won’t fight for the solution.

Why Most Change Fails Before It Starts

I have seen in most organizations, change is designed in isolation.

  • A leadership group defines the direction.

  • Consultants craft a presentation.

  • Then someone hits send.

People are told: “Be part of the solution.”
But they were never part of the problem.

  • No context.

  • No discomfort.

  • No real ownership.

It’s not resistance. It’s distance.

Where Real Ownership Comes From

  • Change is not a slide deck.
    It’s a shift in shared understanding.

  • Ownership doesn’t begin with vision.
    It begins with shared pain — and a sense that this affects us all.

  • If people aren’t invited to help define the problem,
    They won’t believe in your solution.

  • If they didn’t help name the tension,
    They won’t carry the release.

If your team is asking, ‘Why are we doing this?’

your change plan has already failed.

Change Adoption Is Not a Phase

  • Most organizations treat adoption like the final step.
    A rollout. A workshop. A training session.

  • But adoption isn’t a stage.
    It’s a signal — of how early people were invited into the process.

  • The earlier they were involved in identifying the problem,
    The more naturally, they’ll show up to help solve it.

Don’t create buy-in — Create ownership.

Final Thought

Change is not about moving people.
It’s about revealing movement they already want to make.

But to do that, you have to start with them — not your plan.

Book your free consultation now to learn more about our approach to guaranteed, successful transformation.